Care Navigator - East Trees Health Centre

Like a challenge? Want variety?

Come and join our highly trained navigators at EAST TREES HEALTH CENTRE!

Health Navigation involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks.

The aim of the role is to support and navigate patients to the most appropriate care for their needs. It involves nonclinical triage of patients, ensuring they see the right person at the right time, but that is not necessarily a GP.

You will ensure there is a safe and effective management of patient enquiries and patient related admin. This will include signposting and navigating to other services and liaising with patients on behalf of the clinical team.

We take pride in offering routine and non-urgent appointments either face to face or on the telephone. Patients are offered a choice, and we aim for continuity of care. We do not operate a duty doctor or triage list, therefore whoever joins our team will be doing a challenging but varied role and personality is key to our friendly team. We will offer training for the right person, even if they have no prior experience.

We are looking for someone to work 3 days a week up to 24 hours 12.30pm -6.30pm Wednesday – Friday. Our navigators currently are earning £11.66 but a pay rise is pending.

If you would like to apply please send your CV in to deborah.mead1@nhs.net.

Closing date 30.4.24