East Trees Health Centre

About the practice

Supportive and working as one team, Easttrees is a safe, pleasant and efficient working environment for all. The practice has been based in a purpose-built health centre since 2015 which provides excellent facilities for staff, patients and the local community. Facilities are future-proofed with room for expansion and provision of additional and enhanced services to the local population. There is also a large car park for patients and staff use.

The team looks after a diverse population that includes multiple ethnicities and cultures which enriches working practice, offers learning opportunities and makes for a more rewarding day. The practice offers GP triage for same day appointment requests, routine appointments bookable in advance, telephone consultations and Nurse Practitioner led minor illness consultations.

The practice is a training and teaching practice that also offers the Bristol Circumcision Service (for baby boys 1-6 months old), sexual health services, minor illness and wellbeing services, and Bristol Community Rose clinic which provides care and support for women who are experiencing problems as a result of FGM.

Support is offered in the form of weekly clinical team meetings, fortnightly MDT meetings and Balint-style meetings for the discussion of cases. There are designated leads for specific areas. Pharmacists, Nurse Practitioners and Nurses have a named ‘clinical supervisor’ and GP Partners provide support for each other and salaried GPs.

The team gets together for practice meetings, team meetings and socials.

East trees is part of ICE PCN which includes Charlotte Keel, Montpelier, Broadmead, Wellspring Surgery and Lawrence Hill.

Working environment, values and culture

The East Trees ethos is one of valuing every individual person, encouraging learning and development and supporting all staff.

East Trees sets out to provide the best possible healthcare for patients within the constraints of resources available to general practice and to provide a friendly, welcoming pleasant environment which is accessible to all. The practice also promotes better physical and mental health by offering a planned programme of health promotion and preventative care based on national and local guidelines, aimed at those patients most at risk.

The practice also ensures appropriate recruitment and retention in order to develop a practice team that is competent and committed to patients in a caring, respectful way. All members of the practice team ar einvolved in decision making by encouraging teamwork and good communication. Through appraisals and ongoing training, the practice encourages and supports staff in their continued professional and personal development.

The whole team is also encouraged to develop, demonstrate and share competence and professionalism, to foster relationships with key stakeholders that help to sustain and expand the business, and to work proactively and collaboratively with local colleagues and agencies to deliver the changing primary care agenda.

The practice is conscious of the rapidly changing NHS market, the need to embrace change and to adapt to and take advantage of change. The partnership team are committed to supporting each other and sharing responsibility for delivering agreed objectives.

Flexibility, honesty, fairness and good communication are at the heart of East trees happy and efficient team.

What we offer

Depending on the type of role, the practice offers opportunities to work on a job share or part-time basis.

All staff can take advantage of a childcare voucher scheme, paid maternity, paternity and adoption, or unpaid leave in specific circumstances, should the need arise.

Learning and development

Every person is valued and encouraged to achieve personal and professional goals.

The practice offers a full induction programme, shadowing, training needs analysis and monitoring, all in a supportive learning and development environment.

All inductions cover statutory requirements, practice information, policies and procedures, as well as induction tailored to the specific post. Each new member of staff is allocated a named member of staff as first point of contact. Shadowing takes place until the new recruit is confident to work independently.

Ongoing training and development are tailored to individual development needs. The practice is committed to staff development and provides, as a minimum, one week of paid study leave per clinician. In addition, approved training and development can also be funded.

All staff are also invited to and encouraged to attend social events.

Our patients

Patients come from a very diverse population comprising multiple ethnicities and cultures, providing an interesting mix and caseload for clinicians. The inner-city population means there is deprivation amongst many of the patients.