Practice manager and
business partner jobs

Lead best practice

All practices have either a practice manager or a business partner to support the GP partners in enabling and ensuring delivery of the best possible care for their local population.

It’s a leadership role that takes responsibility for making sure the practice runs smoothly, efficiently and profitably. It’s also key to ensuring the team are happy, committed and dedicated to delivering a high quality patient experience.

It’s a broad, busy and varied role that includes:

• Strategic management and planning
• Financial management - cash flow, budget, billing and maximising income
• HR management - Recruiting and managing staff, dealing with any HR issues, policies and procedures, contracts and payroll, and managing staff performance
• Providing leadership and direction to the practice team
• Building and facilities management, including compliance with CQC and health and safety regulations
• Quality management and continuous improvement
• Management of patient complaints
• Ensuring high quality, friendly and approachable patient services, appointment booking, managing complaints and patient involvement
• Ensuring effective internal and external communications, across a range of media
• Maintaining oversight of NHS and CQC developments and legislative changes, advising partners on their impact on the practice
• Overall management of CQC compliance and records for inspections
• Working with other practice managers to develop collaborative working and identifying opportunities for sharing resources
• Attending practice manager meetings and networking with other practice managers and commissioners
• Representing the practice in discussions and negotiations with commissioners and the development of new services in the local area
• Fulfilling internal and external reporting requirements
• Information governance

Learning and development

As well as in-practice training, practice managers and business partners can access a range of learning and development opportunities, including:

• Specialist training from Avon LMC
• Avon LMC training and support
• External training courses
• Practice manager networks

Search practice manager and business partner jobs in Bristol, North Somerset and South Gloucestershire.