Relationship and Service Development Officer (IAP) - BrisDoc Healthcare Services

Job summary

The Integrated Access Partnership (IAP), is a collaborative initiative between BrisDoc Healthcare Services (BrisDoc), Avon and Wiltshire Mental Health Partnership Foundation Trust (AWP), and South Western Ambulance Service NHS Foundation Trust (SWASFT), is seeking a dynamic and experienced individual for the role of Integrated Access Partnership, Relationships and Service Development Manager.

This is a full-time, fixed-term position for 12 months, employed by BrisDoc Healthcare Services Ltd and based at BrisDoc's head office in south Bristol. As the IAP service is 24/7, some evening and weekend work will be required.

This job description outlines the responsibilities, qualifications, and personal attributes required for the Integrated Access Partnership, Relationships and Service Development Manager role. It emphasises the collaborative nature of the initiative and the importance of leadership in driving service improvements and stakeholder engagement.

Main duties of the job

The Integrated Access Partnership, Relationships and Service Development Manager will play a critical role in transforming urgent and emergency care services for individuals experiencing mental health crises. By leading the development and enhancement of the integrated service model, this position aims to ensure that people in mental health crisis receive timely and appropriate care through both 999 and 111 services. This involves working with a multidisciplinary team and collaborating with a diverse group of stakeholders, including healthcare providers, emergency services, and voluntary organisations, to create a seamless and effective care pathway.

In addition to overseeing service development, the manager will focus on fostering strong partnerships and relationships among all participating organisations. This role requires effective communication and coordination to align the objectives of various partners and facilitate smooth operational integration.

By driving innovation and continuous improvement, the Integrated Access Partnership, Relationships and Service Development Manager will contribute to the overall goal of delivering high-quality, responsive care that meets the complex needs of individuals in mental health crisis.

About us

BrisDoc is a proud provider of NHS Healthcare. We have been delivering 'patient care, by people who care' for over twenty years.

We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, and the Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset & South Glos.

We're a Social Enterprise and an Employee-Owned Business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population. Our 'Community Fund' is a staff lead team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.

By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.

For more information and to apply:   Job Advert (jobs.nhs.uk)